The backbone of Cardio Fitness, the Customer Support Cell (CSC) is staffed with a selection of handpicked engineers with academic qualifications, interest and natural inclination in and towards fitness.

The CSC staffers have trained personnels at all our installations besides having offered valuable insights to established fitness centre managers and instructors on a one-time or ongoing basis.

The CSC is also responsible for working out floor plans and ‘placing’ our equipment and machines on a given floor plan as well as working out the optimum and ideal combinations for any fitness facility, which may range from personal to institutional.

The CSC undergoes informal training sessions with the aid of:

Audio-visual material brought from our principals abroad;
Catalogues and training manuals considered mandatory reading and
Regular interaction with its counterparts abroad

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Service Support in Sri Lanka:

Cardio Fitness is the first Fitness equipment supplier to have an engineer for after sales support in Sri Lanka. The engineer in Sri Lanka is again trained by us in our Head Office on regular basis besides he has attended many training seminars organized by our Principals from US and Europe as well, in India.  Besides, we also undertake Service and Maintenance Agreement for all the equipment supplied by us.